Legal Information
These terms govern the use of SeasonTire's tyre services and website. Review them before booking.
Acceptance of Terms
By accessing, browsing, or using the SeasonTire website, purchasing services, or engaging any of our mechanics, you agree to be bound by these Terms & Conditions, all applicable laws, and any additional terms referenced within particular services.
If you do not agree with any part of these terms, please discontinue use of our services immediately.
Service Bookings and Appointments
All tyre changeovers, fleet inspections, and storage appointments must be booked in advance using our online system or by phone. We reserve the right to modify or cancel appointments due to operational constraints, but we will notify you as soon as possible.
- A 15-minute lateness window is standard. If you arrive later, we may need to reschedule you to the next available slot.
- For mobile services, a surcharge may apply outside the defined metropolitan zone.
- You must provide accurate vehicle details including make, model, year, and current tyre size to avoid compatibility errors.
Pricing and Payment
Prices listed on our website or quoted by staff are exclusive of GST unless stated otherwise. Payment is due at the time of service unless you have an approved commercial credit account. We accept Visa, Mastercard, and standard electronic fund transfers.
We may introduce promotional offers at any time, but they cannot be combined with other discounts or applied retroactively.
Limitation of Liability
To the maximum extent permitted by law, SeasonTire is not liable for indirect, incidental, or consequential damages arising from use of our services, including loss of profit or damage to vehicle due to pre-existing mechanical defects.
Our total liability for any claim shall not exceed the amount you paid for that specific service.
Warranty and Claims
Each service includes a limited workmanship warranty of 90 days from the date of installation. If any defect occurs during that period due to our installation methods, we will repair or reinstall at no charge.
Excluded from warranty are issues caused by potholes, kerb damage, continued use of damaged tyres, or intentional damage. Tyres themselves are subject to the manufacturer’s warranty and not covered by our workmanship guarantee.
To make a claim, please contact us within 7 days of discovering the problem and provide your original invoice number.
Governing Law
These Terms are governed by and interpreted under the laws of the State of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Melbourne.
We may revise these Terms at any time without prior notice. Continued use of the site after changes constitutes your acceptance of the revised terms.
Need help with these policies?
Our Melbourne-based compliance office is happy to answer any questions about these terms, your bookings, or how we protect your personal information.